bugtraq - Re: Email marketing company gives out questionable security advice

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Date: Sat, 5 Jul 2003 07:55:12 -0600
From: Gadgeteer <gadgeteer@...gantinnovations.org>
To: bugtraq@...urityfocus.com
Subject: Re: Email marketing company gives out questionable security advice


On Friday 04 July 2003 13:05, stonewall wrote:
>  Education efforts aside, this
> puts us in the position of having to field complaints about "the damn
> firewall".  Does anyone else deal with this?

We do considerable filtering/blocking for some of our customers.  We have 
found that there is a significant reduction in complaints if the filter 
returns a friendly error message to inform the user that things are going 
according to plan rather then allowing an access attempt to fail silently.
YMMV
-- 
Ken Dyke
Chief Gadgeteer, Elegant Innovaions