full-disclosure - Cost of Hacks?

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Date: Wed, 12 Oct 2011 18:14:50 -0700
From: gillis jones <gillis57@...il.com>
To: full-disclosure@...ts.grok.org.uk
Subject: Cost of Hacks?

Hi Guys,

First and foremost, apologies if you feel this is spam- don't mean to, just
trying to harvest some knowledge... I am looking into the overall cost of a
hack, trying to figure out what kind of actual costs are incurred by
businesses when they are hacked, so a few things:

   1. Do you have any real world figures you would be able to provide me,
   officially or unofficially- that would reflect the real cost to business of
   hacking? These Include:

                   A. Any cost for personnel repurposing.
                    B. Any cost of resources for Bandwidth, Cloud Computing
Cycles Consumed, or other miscellaneous expenses associated with an active
attack.
                    C. Cost of regulatory compliance updates ( So, say
someone is inside of PCI compliance during an attack, the cost of re-upping
their compliancy and any associated costs.)
                    D. Hard losses due to product stolen/destroyed/rendered
useless
                    E. Projected losses due to customer turnover and/or loss
of customer trust relationship.
                    F. Customer Interaction/Trust Relationship Costs
(Notifications,Call Center Volume Redistribution for Questions regarding
breach, Discounts)
                    G. Losses due to fines and lawsuits
                    H. Cost of Public Relations Management

I am trying to come up with some idea of what the real cost is, not just the
cost that corporations cite when they want to look like they are paying the
price already for their "sins" but not enough that stockholders take
notice...

Thanks for any/ all help and or flames

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