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Date: Sat, 9 Nov 2013 16:05:14 -0500
From: Jeffrey Walton <noloader@...il.com>
To: Yvan Janssens <ik@...nj.me>
Cc: Full Disclosure List <full-disclosure@...ts.grok.org.uk>
Subject: Re: Cloud Questions

> The first problem is TCO. Cloud services are easy to set up (both as a
> vendor and as a user), and have little to no "hard" start-up costs.
> (costs that initially are billed as startup costs, before the service
> payments start).
Also see http://www.gossamer-threads.com/lists/openstack/dev/32772,
where some are considering charging you for the I/O to securely delete
a VM!

Jeff

On Sat, Nov 9, 2013 at 9:50 AM, Yvan Janssens <ik@...nj.me> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA512
>
> Hello,
>
> I will split my answer in two parts, as they represent both views I
> regularly experience. They aren't all related to security.
>
> The first problem is TCO. Cloud services are easy to set up (both as a
> vendor and as a user), and have little to no "hard" start-up costs.
> (costs that initially are billed as startup costs, before the service
> payments start). This results in decisions which aren't really thinked
> throughly about in a lot of cases, resulting in poor setups both by
> the vendor and by the end-user/customer. Being able to ship fast also
> means that you can make mistakes fast - several providers have been
> caught in the past while I was using them on blatant mistakes.
>
> Another problem is that you trust a service to a third party provider,
> which has full access to the data. I know, there are ways to prevent
> this/make this difficult, but in the end it will not be feasible on
> the long term to employ such techniques. Targeted attacks will always
> succeed, but are easier on cloud services to my opinion. Support
> services are useful sources for social engineering (check some of the
> last cases of DNS hijacking), since they are used to handle requests
> for all customers, and not only internal employees.
>
> The other problem is that you share a physical computer with someone
> you don't know and cannot trust. Information leakage techniques have
> been discovered [1] and it wouldn't be the first time that someone
> finds a clever way to break out of the VM. [2]
>
> It is also more feasible to DoS your application if the physical
> hardware is shared with others if they aren't trustworthy. Most
> providers monitor extensive resource usage, but try a cheap one, put a
> VM on full RAM capacity, disk I/O requests and CPU usage and see how
> long it takes to get a notice to ask you to inspect the machine.
>
> There is also a huge thing to tell about stuff which used to be
> conspiracy theories about surveillance, but this is out of scope for
> this response to avoid indulging trolling. To my opinion cloud
> services are good for a temporarily burst of CPU resources, not to
> store data, and not to be used permanently nor as a SPOF. I sometimes
> use cloud services to launch a build of a large source tree, and then
> dispose the machine, but I would never put ownCloud on it to store PGP
> private keys without a password or my credit card numbers and bank PINs.

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