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Date:	Mon, 18 Jun 2007 17:55:37 -0700
From:	"Natalie Protasevich" <protasnb@...il.com>
To:	"Martin Bligh" <mbligh@...igh.org>
Cc:	"Linus Torvalds" <torvalds@...ux-foundation.org>,
	"Fortier,Vincent [Montreal]" <Vincent.Fortier1@...gc.ca>,
	"Andrew Morton" <akpm@...ux-foundation.org>,
	"Stefan Richter" <stefanr@...6.in-berlin.de>,
	"Bartlomiej Zolnierkiewicz" <bzolnier@...il.com>,
	"Adrian Bunk" <bunk@...sta.de>,
	"Michal Piotrowski" <michal.k.k.piotrowski@...il.com>,
	"Oleg Verych" <olecom@...wer.upol.cz>,
	"Andi Kleen" <andi@...stfloor.org>,
	"Rafael J. Wysocki" <rjw@...k.pl>,
	"Diego Calleja" <diegocg@...il.com>,
	"Chuck Ebbert" <cebbert@...hat.com>,
	"Linux Kernel Mailing List" <linux-kernel@...r.kernel.org>
Subject: Re: How to improve the quality of the kernel?

On 6/18/07, Martin Bligh <mbligh@...igh.org> wrote:
> > Sure, simplicity is a key - but most of reporters on bugs are pretty
> > professional folks (or very well rounded amateurs :) We can try still
> > why not? the worst that can happen will be empty fields.
>
> mmm. added complexity and interface clutter for little or no benefit
> is what I'm trying to avoid - they did that in the IBM bugzilla and
> it turned into a big ugly unusable monster. You can call me either
> "experienced" or "bitter" depending what mood you're in ;-)
>
> Not sure I'd agree that most of the bug submitters are all that
> professional, it's a very mixed bag.
>
> > Maybe searching free text fields can then be implemented.  Then every
> > message exchange in bugzilla can be used for extracting such info -
> > questions about HW specifics are asked a lot, almost in every one.
> > It's a shame we cant' use this information. I was once searching for
> > "VIA" and got "zero bugs found", but in reality there are hundreds!
> > Probably something that makes sense to bring up with bugzilla project?
>
> That should work now ... seems to for me.
>
> http://bugzilla.kernel.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&long_desc_type=substring&long_desc=VIA&kernel_version_type=allwordssubstr&kernel_version=&bug_status=NEW&bug_status=REOPENED&bug_status=ASSIGNED&bug_status=RESOLVED&bug_status=VERIFIED&bug_status=REJECTED&bug_status=DEFERRED&bug_status=NEEDINFO&bug_status=CLOSED&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailcc2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&chfieldfrom=&chfieldto=Now&chfieldvalue=&regression=both&cmdtype=doit&order=Bug+Number&field0-0-0=noop&type0-0-0=noop&value0-0-0=
>
> Produces a metric-buttload of results. Go to the advanced search option
> and do "A Comment" contains the string "VIA". By default "Status" is
> only set to do open bugs, which you might want to change to all types.

Yes it works great! Thanks... I'd say this should be really a default
search, because first search screen is misleading - it promises find
all for any "words" :)

>
> > However, I've been working with other bugzillas (have to admit they
> > were mostly company/corporate), where this was a required field that
> > didn't seem to cause difficulties. I am planning to do some more
> > research and get some more ideas from other bugzillas. I suppose we
> > can have them discussed and revised sometime.
>
> Would be good, thanks. I tend to favour keeping things as simple as
> possible though, we have very little control over our users, and they're
> a very broad base. Making the barrier to entry for use as low as
> possible is the design we've been pursuing.

Actually, as long as search above is possible - it is going to work.

I must say the new bugzilla interface is very nice in general, and
well designed and easy to use.

--Natalie
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