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Message-Id: <20131129182200.A12A01FE81@security.hp.com>
Date: Fri, 29 Nov 2013 13:22:00 -0500 (EST)
From: security-alert@...com
To: bugtraq@...urityfocus.com
Subject: [security bulletin] HPSBGN02942 rev.2 - HP Service Manager and ServiceCenter, Remote Code Execution
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Note: the current version of the following document is available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/
docDisplay?docId=emr_na-c04026812
SUPPORT COMMUNICATION - SECURITY BULLETIN
Document ID: c04026812
Version: 2
HPSBGN02942 rev.2 - HP Service Manager and ServiceCenter, Remote Code
Execution
NOTICE: The information in this Security Bulletin should be acted upon as
soon as possible.
Release Date: 2013-11-26
Last Updated: 2013-11-29
Potential Security Impact: Remote code execution
Source: Hewlett-Packard Company, HP Software Security Response Team
VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP Service
Manager and ServiceCenter. The vulnerability could be exploited remotely to
allow remote code execution.
References:
CVE-2013-4844 (SSRT101369)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Service Manager v7.11, v9.21, v9.30, v9.31
HP ServiceCenter v6.2.8
BACKGROUND
CVSS 2.0 Base Metrics
===========================================================
Reference Base Vector Base Score
CVE-2013-4844 (AV:N/AC:L/Au:N/C:P/I:P/A:P) 7.5
===========================================================
Information on CVSS is documented
in HP Customer Notice: HPSN-2008-002
RESOLUTION
HP has made the following software updates available to resolve the
vulnerability.
The updates can be downloaded from HP Software Support Online (SSO).
Product
Platform/Version
Download Location
HP Service Manager
AIX Server 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00419
HP Service Manager
HP Itanium Server 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00420
HP Service Manager
Linux Server 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00421
HP Service Manager
Solaris Server 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00422
HP Service Manager
Windows Server 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00423
HP Service Manager
Web Tier 9.31.2004 p2
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00424
HP Service Manager
HP Itanium Server 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00385
HP Service Manager
HP parisc Server 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00386
HP Service Manager
Linux Server 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00387
HP Service Manager
Solaris Server 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00388
HP Service Manager
Windows Server 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00389
HP Service Manager
Web Tier 9.21.551 p6
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00390
HP Service Manager
AIX Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00403
HP Service Manager
HP Service Manager HP Itanium Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00404
HP Service Manager
HP Service Manager HP parisc Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00405
HP Service Manager
Linux x86 Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00406
HP Service Manager
Solaris Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00407
HP Service Manager
Windows Server 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00408
HP Service Manager
Web Tier 7.11.604 p20
http://support.openview.hp.com/selfsolve/document/LID/HPSM_00409
HP ServiceCenter
AIX Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00263
HP ServiceCenter
HP Itanium Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00264
HP ServiceCenter
HP parisc Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00265
HP ServiceCenter
Linux Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00266
HP ServiceCenter
Solaris Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00267
HP ServiceCenter
Windows Server 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00268
HP ServiceCenter
Web Tier 6.2.8.12
http://support.openview.hp.com/selfsolve/document/LID/HPSC_00269
HISTORY
Version:1 (rev.1) - 26 November 2013 Initial release
Version:2 (rev.2) - 29 November 2013 Removed HP Service Manager v9.32 from
Software Versions since it is not impacted
Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e-mail to security-alert@...com.
Report: To report a potential security vulnerability with any HP supported
product, send Email to: security-alert@...com
Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins
Security Bulletin Archive: A list of recently released Security Bulletins is
available here:
https://h20564.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/
Software Product Category: The Software Product Category is represented in
the title by the two characters following HPSB.
3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX
Copyright 2013 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or
its affiliates, subcontractors or suppliers will be liable for
incidental,special or consequential damages including downtime cost; lost
profits;damages relating to the procurement of substitute products or
services; or damages for loss of data, or software restoration. The
information in this document is subject to change without notice.
Hewlett-Packard Company and the names of Hewlett-Packard products referenced
herein are trademarks of Hewlett-Packard Company in the United States and
other countries. Other product and company names mentioned herein may be
trademarks of their respective owners.
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