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Date: Fri, 1 Apr 2016 17:19:28 +0000
From: HP Security Alert <>
To: "" <>,
  "" <>,
  "" <>, "" <>,
  "" <>,
  "" <>
Subject: [security bulletin] HPSBGN3547 rev.1 - HP Device Manager, Remote Read
 Access to Arbitrary Files

Hash: SHA256

Note: the current version of the following document is available here:


Document ID: c05054714
Version: 1

HPSBGN3547 rev.1 - HP Device Manager, Remote Read Access to Arbitrary Files
NOTICE: The information in this Security Bulletin should be acted upon as soon
as possible.

Release Date: 2016-03-21
Last Updated: 2016-03-21

Potential Security Impact: Remote read access to arbitrary files.

Reported By: Thomas Sundell, Uppsala University

Source: Hewlett-Packard Company, HP Software Security Response Team


Directory traversal vulnerability in the TFTP Server in Ipswitch
WhatsUp Gold allows remote attackers to read arbitrary files via a .. (dot dot)
in the Filename field of an RRQ operation.


  * CVE-2011-4722
  * PSR-2015-0273

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.

HP Device Manager 4.7 and all previous releases, including major releases,
minor releases, and service packs

*ONLY impacted versions are listed.


For a PGP signed version of this security bulletin please write to:

CVSS 2.0 Base Metrics
     Reference                      Base Vector                   Base Score
CVE-2011-4722        (AV:N/AC:L/Au:N/C:C/I:N/A:N)               7.8
Information on CVSS is documented in HP Customer Notice: HPSN2008002.


To determine if your version of HP Device Manager is impacted:

 1. Open File Explorer and go to the directory <HPDMInstallPath>\HP Device

 2. Right click the file PXEService.exe and select Menu Item Properties.

 3. Select the Details tab and check if File version or Product version has any
    version information.

 4. If there is no version information, the PXEService.exe file includes the
    vulnerability CVE-2011-4722 as mentioned above.

HP has made the following product updates available for the impacted products.

To fix this vulnerability, choose ONE of the following resolution methods:

  * Resolution 1 - Upgrade HP Device Manager to version 4.7 Service Pack 1 or
    higher. In these versions, the vulnerability has been fixed.

  * Resolution 2 ? If you prefer not to upgrade HP Device Manager to version
    4.7 or higher, use an updated PXEService.exe provided by the HP Device
    Manager team by following the steps below.

     1. Download from
        CVE-2011-4722/ to a temporary folder.

     2. Unzip to get the PXEService.exe file.

     3. Go to Windows Control Panel > Administrative Tools > Services.

     4. Stop the HPDM PXEService service, if this service has started.

     5. Open File Explorer and go to the directory <HPDMInstallPath>\HP Device

     6. Copy the decompressed PXEService.exe file to this folder to overwrite
        the old PXEService.exe file.

     7. Start the " HPDM PXEService" in Windows Services.

System management and security procedures must be reviewed frequently to
maintain system integrity. HP is continually reviewing and enhancing the
security features of software products to provide customers with current secure

"HP is broadly distributing this Security Bulletin in order to bring to the
attention of users of the affected HP products the important security
information contained in this Bulletin. HP recommends that all users determine
the applicability of this information to their individual situations and take
appropriate action. HP does not warrant that this information is necessarily
accurate or complete for all user situations and, consequently, HP will not be
responsible for any damages resulting from user's use or disregard of the
information provided in this Bulletin. To the extent permitted by law, HP
disclaims all warranties, either express or implied, including the warranties
of merchantability and fitness for a particular purpose, title and


Version:1 (rev.1) 21 March 2016 Initial release

Third Party Security Patches: Third party security patches that are to be
installed on systems running HP software products should be applied in
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security
Bulletin, contact normal HP Services support channel. For other issues about
the content of this Security Bulletin, send e?mail to hp?security?

Report: To report a potential security vulnerability with any HP supported
product, send email to: hp?security?

Subscribe: To initiate a subscription to receive future HP Security Bulletin
alerts via Email:
Security Bulletin Archive: A list of recently released Security Bulletins is
available here:

Software Product Category: The Software Product Category is represented in the
title by the two characters following HPSB.

PI = HP Printing and Imaging
HF = HP Hardware and Firmware
ST = HP Storage Software
GN = HP General Software

Support: For further information, contact normal HP Services support channel.

Report: To report a potential security vulnerability with any HP supported
product, send Email to: It is strongly recommended
that security related information being communicated to HP be encrypted using
PGP, especially exploit information.

To get the security?alert PGP key, please send an e?mail message as follows:
To: hp?security?
Subject: get key

Copyright 2016 Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company shall not be liable for technical or editorial errors
or omissions contained herein. The information provided is provided "as is"
without warranty of any kind. To the extent permitted by law, neither HP or its
affiliates, subcontractors or suppliers will be liable for incidental,special
or consequential damages including downtime cost; lost profits;damages relating
to the procurement of substitute products or services; or damages for loss of
data, or software restoration. The information in this document is subject to
change without notice. Hewlett-Packard Company and the names of Hewlett-Packard
products referenced herein are trademarks of Hewlett-Packard Company in the
United States and other countries. Other product and company names mentioned
herein may be trademarks of their respective owners.
Version: GnuPG v2


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