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From: prp17 at adelphia.net (Phillip R. Paradis)
Subject: Re: Do you really think CDs will be protected in future? 

> -----Original Message-----
> From: Valdis.Kletnieks@...edu [mailto:Valdis.Kletnieks@...edu] 
> Sent: Thursday, October 09, 2003 3:04 PM
> To: Phillip R. Paradis
> Cc: full-disclosure@...ts.netsys.com
> Subject: Re: [Full-Disclosure] Re: Do you really think CDs 
> will be protected in future? 
> 
> 
> On Thu, 09 Oct 2003 13:41:40 EDT, "Phillip R. Paradis" 
> <prp17@...lphia.net>  said:
> 
> > CD (or DVD, VHS tape, software package, etc) they cannot return it, 
> > unless the media is defective, in which case they get 
> another copy of 
> > the same product only. So if your newly purchased CD is 
> copy protected 
> > and won't play in your CD player,
> 
> Sounds like defective media to me.  My CD player can't be the 
> problem, it plays these OTHER 400 disks just fine.....

True, in which case the store will happily give you another copy of the same
(quite useless) title in exchange for the "defective" (quoted because the
manufacturer won't quite see things that way) copy. Granted, if it happens
several times with the same disk, the store will likely make an exception
and give you the option to take another title (of the same format, i.e. a CD
for a CD, DVD for a DVD, etc) of equal or greater value (you pay the
difference at time of exchange if the new title costs more) in exchange.
Refunds (either cash or store credit) are out of the question unless one
finds a manager willing to violate the policy; something becoming less
common due to pressure (in the form of denied claims) from our suppliers.



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