full-disclosure - Re: January 15 is Personal Firewall Day, help the cause

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Message-ID: <20040115200622.GI68629@sentex.net>
From: damian at sentex.net (Damian Gerow)
Subject: Re: January 15 is Personal Firewall Day, help the cause

Thus spake Exibar (exibar@...lair.com) [15/01/04 15:02]:
>    Why not EDUCATE the end-user on how to use Windows and Outlook safely?
> This is the entire basis behind these personal firewall day, it's about
> EDUCATING those that don't know.

Because end-users don't want to be educated.  They just want it to all work.
They don't want to know *why* their connection is slow, they just want it to
be fast again.  They don't want to know *why* all their files are gone, they
just want them back again.

End-users are very different creatures from sysadmins or power users or
whatever you all are.  Treating them similarly will not bring you to a
solution.