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From: security at (Jason)
Subject: Yes, user education is a lost cause ;-)

>   However, I suspect that the License Agreements that we (Microsoft
> customers) have all agreed to, will help resolve any grey (gray) areas
> that may be of concern.

Unless of course you are like me and I am sure many on this list and 
purchased the software through a bundle from a manufacturer and have 
never used it, unpacked it, accepted the license...

In this case the license agreement does not apply and some remediation 
should be possible because you have paid for "defective" software.

As another angle, the license agreement in these bundles is inside the 
bundle and by breaking the seal you "agree" to the terms of the license 
without having the chance to read the license.

I recall reading about an Egghead case similar to this only focused on a 
store return policy and the position that if the package was opened the 
software could not be returned, even if defective...

IANAL but perhaps there is one out there that has not tuned out this 
thread that can comment.

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