full-disclosure - [Fwd: Window Washer 5.5: False Sense of Security]

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Message-ID: <412C6266.3070403@nolog.org>
From: list at nolog.org (list@...og.org)
Subject: [Fwd: Window Washer 5.5: False Sense of Security]

FYI

-------- Original Message --------
Subject: Window Washer 5.5: False Sense of Security
Date: 23 Aug 2004 19:53:54 -0000
From: First Last <wbglinks@...links.net>
To: bugtraq@...urityfocus.com

Letter sent to Webroot a few weeks back, no response as of yet:

Hi,

I'm currently writing a tech paper on the recovery of information from

used hard drives.

And after doing some experimenting with different types of 
security/privacy software I found that your product, Window Washer 5.5, 
is providing its customers with a false sense of security.

The problem I found with your software was with one of the features of

Window Washer 5.5, under the Options/Security settings. The 'Add

Bleach to Wash' does not work.

After experimenting with this feature and using common, freeware

recovery programs I was able to easily recover %100 of the information

that was suppose to be "bleach"ed by your product. Didn't matter

the pass setting, I was still able to easily recover the targeted bleached

data. Though a user defined setting seemed to work a little better, just

the FAT entries were scrambled and not the actual data information!

I could easily give new names to the scrambled FAT entries, and recover

the "bleached" data, even after a user defined bleach setting of 50 
(also the right-click Shred (Wash and Bleach) feature fails in the same 
manner).

I thought I would write Webroot and see what you guys had to say before

publishing my findings.

In your help file for Window Washer, you guys state:

"You can make your wash more secure by adding "bleach." The bleach

overwrites each file that Window Washer deletes with random characters.

You cannot recover bleached files using an undelete or unerase program."

This is simply untrue and I hope perhaps an explanation from your company

could show my findings in a different light. I would be more than happy

to send you my method of testing your product, including the name of

the recovery tool(s) that were used.

Thank you for your time,

WBG Links

www.wbglinks.net