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Message-ID: <20051003134237.GA23237@linux.unixwiz.net>
Date: Mon Oct  3 14:42:47 2005
From: steve at unixwiz.net (Steve Friedl)
Subject: Bigger burger roll needed

On Mon, Oct 03, 2005 at 08:50:27AM -0400, Valdis.Kletnieks@...edu wrote:
> One acronym: BSOD.  Why have users learned what it is, and grown accepting of
> seeing one?  Do you know any Windows users who have *never* encountered one?

The majority of BSODs are caused by buggy third-party drivers and malware
(rootkits, etc.) Is that part of "Microsoft's monopolistic abuse"?

> How many Windows users would believe that before Microsoft, vendors actually
> would take a *single* crash reported by *one* user seriously enough to
> investigate and produce a bugfix, and that vendors would escalate to the point
> of sending developers to the customer site if a system crashed multiple times
> and no fix was in sight in a week?

Before Microsoft, you got your hardware and OS from the same vendor, so
there was a much larger revenue stream to support that kind of service.
When you pay $100-ish (OEM) for your operating system, it's not so clear
that anybody really ought to expect Bill to get in the car and swing by
on his way home.

Steve

--- 
Stephen J Friedl | Security Consultant |  UNIX Wizard  |   +1 714 544-6561
www.unixwiz.net  | Tustin, Calif. USA  | Microsoft MVP | steve@...xwiz.net

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