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Date: Wed, 06 Dec 2006 19:21:44 +0100
From: "Christian \"Khark\" Lauf" <full-disclosure@...rkerlake.net>
To: full-disclosure@...ts.grok.org.uk
Subject: Re: Nmap Online

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Hi,

Greg wrote:

> I don't wish to upset anyone but that answer has to be the craziest FIRST
> "port of call" approach I have seen used. I get plenty of those sorts of
> calls. I take about 30 seconds time on the phone for almost all of them. I
> say "Pull the power plug out of the router. Wait 10 seconds, plug it back in
> and wait another 10 seconds. OK, try now" and almost all of them report it
> works well.

What about the people whose router configuration (which was done by a
friend months/years ago) you just resetted?
Better prepare for some house visits to restore SOHO router
configurations :-)

And I think that the more you know about a certain topic, the more you
are able to find nice & half-decent solutions. Resetting the whole
device just because of what is a maybe temporarly problem doesn't seem
clever to me.

But I understand your point.. At some point in time first level support
gets boring.

Regards,
Christian
- --
Christian "Khark" Lauf <khark@...rkerlake.net>
GPG: 0x6AADC60A | IRCnet/silcnyet: Khark
silcnyet-Fingerprint: 82DA 447F B957 1E18 82EC 44B7 1800 CC3C 0EDE 6DCA
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