full-disclosure - Symantec Contact?

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Message-ID: <DD006924C40D7646AC637B654CC43F0D01A73E5F@OASDEXCHANGE.oxford.k12.pa.us>
Date: Mon, 17 Sep 2007 12:58:41 -0400
From: "Beauchamp, Brian" <bbeauchamp@...ord.k12.pa.us>
To: <full-disclosure@...ts.grok.org.uk>
Subject: Symantec Contact?

Does anyone have a contact within symantec?

We have numerous infections of the W32/Sdbot-DHS worm
(http://www.sophos.com/virusinfo/analyses/w32sdbotdhs.html). Most major
AV vendors are updating their definitions to block it, one of them isn't
Symantec. We have created a removal kit but the machines keep being
reinfected since they cannot all be disinfected at once (limited network
access).

We have submitted a virus sample last week and have contacted our sales
rep neither are giving a helpful response. Aside from cutting over to
sophos AV client, Any ideas?

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