full-disclosure - Re: Barracuda backdoor

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Message-ID: <BANLkTi=gjT5Lt=orvti_EuUcCcF_D81mcQ@mail.gmail.com>
Date: Thu, 28 Apr 2011 18:06:58 +0100
From: Cal Leeming <cal@...whisper.co.uk>
To: Valdis.Kletnieks@...edu
Cc: Tõnu Samuel <tonu@....ee>,
	full-disclosure@...ts.grok.org.uk
Subject: Re: Barracuda backdoor

OP, I suggest you possibly take this story to "The Register" and see if they
will run it.. they'll take care of getting an official answer and public
statement from Barracuda, which might get you some answers..?

On Thu, Apr 28, 2011 at 5:09 PM, <Valdis.Kletnieks@...edu> wrote:

> On Thu, 28 Apr 2011 13:09:14 +0300, =?ISO-8859-1?Q?T=F5nu_Samuel?= said:
>
> > One day their Barracuda product stopped working.
>
> OK... That's hardly surprising, given the high-quality software engineering
> that Barracuda is known for.. ;)
>
> > Barracuda not only disabled all kind of subscription services but also
> > used some kind of backdoor in their products to disable product customer
> > had paid long time ago.
>
> And I should believe this claim, why?
>
> > Message was shown "Error: Activation has not been completed. Please
> > activate your Barracuda Spam & Virus Firewall to enable functionality.
> > (Click here to activate)". Customer was blocked to make any changes in
> > admin interface of product. Even more irritating was fact that admin
> > wanted to see why some e-mails were lost and was denied even to see logs!
>
> Strong claims require strong evidence.  It's well-known that Barracuda
> turns
> off subscription services if you don't pay - and even charges you back
> coverage
> for years you skipped.  See the thread starting here:
>
> http://mailman.nanog.org/pipermail/nanog/2011-April/035067.html
>
> Now the question is - given that *that* Barracuda was at least
> semi-functional
> even when off support, do we have any indication that your unit was in fact
> intentionally disabled?  It could very well be the symptoms you are seeing
> are
> the unit being just plain *broken*.
>
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