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Date: Wed, 29 May 2013 16:27:02 +0200
From: Giuseppe Iuculano <>
Subject: [SECURITY] [DSA 2696-1] otrs2 security update

Hash: SHA1

- -------------------------------------------------------------------------
Debian Security Advisory DSA-2696-1                                  Giuseppe Iuculano
May 29, 2013                 
- -------------------------------------------------------------------------

Package        : otrs2
Vulnerability  : privilege escalation
Problem type   : remote
Debian-specific: no
CVE ID         : CVE-2013-3551

A vulnerability has been discovered in the Open Ticket Request System,
which can be exploited by malicious users to disclose potentially
sensitive information.
An attacker with a valid agent login could manipulate URLs in the ticket
split mechanism to see contents of tickets and they are not permitted to

The oldstable distribution (squeeze), is not affected by this issue.

For the stable distribution (wheezy), this problem has been fixed in
version 3.1.7+dfsg1-8+deb7u1.

For the testing distribution (jessie), this problem has been fixed in
version 3.2.7-1.

For the unstable distribution (sid), this problem has been fixed in
version 3.2.7-1.

We recommend that you upgrade your otrs2 packages.

Further information about Debian Security Advisories, how to apply
these updates to your system and frequently asked questions can be
found at:

Mailing list:
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