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Date: Mon, 29 Oct 2018 21:35:27 +0000
From: <>
To: <>
Subject: [FD] DSA-2018-136: Dell EMC Integrated Data Protection Appliance
 Undocumented Accounts Vulnerability


Hash: SHA256

DSA-2018-136: Dell EMC Integrated Data Protection Appliance Undocumented Accounts Vulnerability

Dell EMC Identifier DSA-2018-136

CVE Identifier CVE-2018-11062

Severity: High

CVSSv3 Base Score: 8.6 (AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:L)

Affected products:

Dell EMC Integrated Data Protection Appliance 2.0

Dell EMC Integrated Data Protection Appliance 2.1

Dell EMC Integrated Data Protection Appliance 2.2


Integrated Data Protection Appliance (iDPA) contains undocumented accounts with limited access which may potentially be used by a malicious user to compromise the affected system.


Integrated Data Protection Appliance versions 2.0, 2.1, and 2.2 contain undocumented accounts named "support" and "admin" that are protected with default passwords. These accounts have limited privileges and can access certain system files only. A malicious user with the knowledge of the default passwords may potentially log in to the system and gain read and write access to certain system files.


Follow the steps below to remove the user accounts named "support" and "admin" from the impacted virtual machines in the Integrated Data Protection Appliance. There is no loss of supportability or any other product functionality as a result of the removal of these accounts.

Log in to Data Protection Advisor - Datastore Server Virtual Machine using an SSH client such as PuTTY, as root user and execute the following commands:

Delete the user "support"

userdel support

Delete the user "admin"

userdel admin

Verify that the accounts are deleted. The following commands should display "no such user" as the output.

id support

id admin

For Integrated Data Protection Appliance 2.0 and 2.1, repeat the above procedure for Data Protection Advisor - Application server, Data Protection Advisor - Agent, Data Protection Advisor - DD Data Processor Tool and Appliance Configuration Manager Virtual Machines.

For Integrated Data Protection Appliance 2.2, repeat the above procedure for Data Protection Advisor - Application Server and Appliance Configuration Manager Virtual Machines.

Dell EMC strongly recommends that customers follow the security best practices documented in the iDPA Security Configuration Guide to secure their deployment at

Link To Remedies:

Registered Dell EMC Online Support customers can also download a patch at:

Dell EMC Integrated Data Protection Appliance (IDPA) 2.1 -

If you have any questions, contact Dell EMC Support.

Severity Rating

For an explanation of Severity Ratings, refer to Dell EMC Knowledgebase article 468307 ( Dell EMC recommends all customers take into account both the base score and any relevant temporal and environmental scores which may impact the potential severity associated with particular security vulnerability.

Legal Information

Read and use the information in this Dell EMC Security Advisory to assist in avoiding any situation that might arise from the problems described herein. If you have any questions regarding this advisory, contact Dell EMC Technical Support ( Dell EMC distributes Dell EMC Security Advisories, in order to bring to the attention of users of the affected Dell EMC products, important security information. Dell EMC recommends that all users determine the applicability of this information to their individual situations and take appropriate action. The information set forth herein is provided "as is" without warranty of any kind. Dell EMC disclaims all warranties, either express or implied, including the warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event, shall Dell EMC or its suppliers, be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of bus
 iness profits or special damages, even if Dell EMC or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, so the foregoing limitation may not apply.

Dell Product Security Incident Response Team
















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