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Open Source and information security mailing list archives
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Date: Mon, 30 Apr 2007 07:43:10 +0200 From: Willy Tarreau <w@....eu> To: Andi Kleen <andi@...stfloor.org> Cc: "Rafael J. Wysocki" <rjw@...k.pl>, Linus Torvalds <torvalds@...ux-foundation.org>, Adrian Bunk <bunk@...sta.de>, Diego Calleja <diegocg@...il.com>, Chuck Ebbert <cebbert@...hat.com>, Linux Kernel Mailing List <linux-kernel@...r.kernel.org> Subject: Re: Linux 2.6.21 On Sun, Apr 29, 2007 at 07:37:25PM +0200, Andi Kleen wrote: > > My personal experience with bugzilla is that it's very unfriendly to > > reporters. IMHO it's suitable for tracking unresolved problems along with > > debug patches, system information etc., but not for _reporting_ new ones. > > What did you find unfriendly? It is too much complicated for new reporters. I remember I sent a patch by mail for NTP to people at ISC, and they asked me to pass through bugzilla because it was important for them to track it. What initially was a 5 minutes email turned to a 30 minutes nightmare with doubts at every click, and it was even difficult for me to attach the patch. Later they replied to me by mail, which I consulted from another address, I replied and was rejected because it was not the same address... I had to be very very motivated to use such a crap. Definitely the tool we need if we want to reduce the number of bug reports! Just my experience as a bug reporter... Willy - To unsubscribe from this list: send the line "unsubscribe linux-kernel" in the body of a message to majordomo@...r.kernel.org More majordomo info at http://vger.kernel.org/majordomo-info.html Please read the FAQ at http://www.tux.org/lkml/
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