Message-ID: <1E7A4807A136DF45AD33DB341D93C3BD0BDFF1@msgswbmnmsp46.wellsfargo.com>
Date:	Mon, 30 Jul 2007 14:01:48 -0500
From:	<Greg.Chandler@...lsfargo.com>
To:	<linux-kernel@...r.kernel.org>
Subject: ATI driver problems.


Just thought I would pass this along, hopefully everyone will stop
buying the hardware....
If anyone has contacts at ATI they might want to let them know they are
pissing off the community every time they send this response out.

I especially liked the part at the bottom where it talks about
"reporting issues".  



--- Original Message ---
Date: 7/30/2007
From: "AMD - Customer Care" <customercare@....com>
Subject: Ticket #737-1250618: Responded (kernel module refuses to load)


We have responded to your issue.

Solution:	Dear Greg,

Thank you for contacting AMD Global Customer Care for ATI Products.

In order to address your issue related to LINUX support for ATI Video
cards, please refer to the following information:



Although we have drivers for Linux posted on the ATI website, we do not
provide technical support for driver or multimedia issues in Linux
directly.

The Linux drivers available from AMD are provided are "as is".



If you are looking for drivers then go to:
http://ati.amd.com/support/driver.html
<http://ati.amd.com/support/driver.html>

For information regarding the ATI Proprietary Linux Driver visit:
http://www.ati.com/products/catalyst/linux.html
<http://www.ati.com/products/catalyst/linux.html>



Our web site offers several links to Linux support websites that may
help you.



The link below has information that might be helpful to your case. Our
Engineers are informal contributors.



http://wiki.cchtml.com/index.php/Main_Page\
<http://wiki.cchtml.com/index.php/Main_Page/>





There are also very good articles from third parties:



1.
http://www.rage3d.com/content/articles/atilinuxhowto/Linux_ATI.html#SECT
ION000140000000000000000
<http://www.rage3d.com/content/articles/atilinuxhowto/Linux_ATI.html#SEC
TION000140000000000000000>



2.	http://www.linux.org/help/index.html
<http://www.linux.org/help/index.html>



3.	http://www.linuxdoc.org/ <http://www.linuxdoc.org/>



4.	http://www.xfree86.org/ <http://www.xfree86.org/>







To report issues with Linux drivers you can submit an online ticket
using the "Linux Driver Feedback" category, and your report will be
received and reviewed/tested by our driver team. Please note that your
report will only be responded to if we require additional information.
We do not respond to all support inquires.



For the Linux Driver Feedback submission page, visit.



http://support.ati.com/ics/survey/survey.asp?deptID=894&surveyID=508&typ
e=web
<http://support.ati.com/ics/survey/survey.asp?deptID=894&surveyID=508&ty
pe=web>



Regards,

Russ T.



Thank you for choosing AMD!

AMD Global Customer Care for ATI products




Ticket Information:
Ticket #:	737-1250618
Date Created:	7/25/2007 10:51 PM EDT
Category:	 Linux Driver Feedback

To update or check the status of this Ticket:
- Go to:
http://support.ati.com/ics/support/default.asp?deptID=894&ticketID=12506
18
- Log in, and you will be automatically taken to the Ticket page.



Customer Care
ATI Technologies Inc.
ati.com <http://www.ati.com>





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