linux-kernel - Re: Please help us resolve the shutdown problem that is affecting our computers

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Message-ID: <BANLkTinqxc868E2H1LxeFbsAsdHg2dLNjA@mail.gmail.com>
Date:	Fri, 17 Jun 2011 08:12:12 -0400
From:	Diego Viola <diego.viola@...il.com>
To:	linux-kernel@...r.kernel.org
Subject: Re: Please help us resolve the shutdown problem that is affecting our computers

Any idea please?

On Fri, Jun 17, 2011 at 1:00 AM, Diego Viola <diego.viola@...il.com> wrote:
> Hello,
>
> We are currently experiencing an issue that affects the shutdown process.
>
> The problem occurs when we shutdown our machines, the system would
> lock/hang during the shutdown process with a message similar to:
> "Disabling IRQ #19.".
>
> I send this email to the mailing list, hoping to get the attention of
> a knowledgeable maintainer in order to fix this issue, which is
> affecting not only me but many people. I already have started a thread
> in bugzilla, but we haven't received many responses from developers.
>
> The link to the bug report is:
>
> https://bugzilla.kernel.org/show_bug.cgi?id=33872
>
> We are able to reproduce the issue and the problem goes away on my
> machine if I unload the 'e1000e' module before shutdown. This
> workaround has worked for other people also, but I don't consider it
> to be a real fix. There's also other people who have different
> hardware and don't have this 'e1000e' module loaded at all and yet
> they also experience shutdown hangs. How can this be explained?
>
> Please help us to resolve this issue. We would happily assist in order
> to test proposed patches, etc. We just want to get this problem fixed.
>
> Thanks,
> Diego Viola
>
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