linux-kernel - Re: [PATCH 1/2] Revert "Revert "HID: Fix logitech-dj: missing Unifying device issue""

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Message-ID: <51E9B025.8010803@hurleysoftware.com>
Date:	Fri, 19 Jul 2013 17:31:17 -0400
From:	Peter Hurley <peter@...leysoftware.com>
To:	Sarah Sharp <sarah.a.sharp@...ux.intel.com>
CC:	Joseph Salisbury <joseph.salisbury@...onical.com>,
	Nestor Lopez Casado <nlopezcasad@...itech.com>,
	jkosina@...e.cz, benjamin.tissoires@...il.com, adlr@...omium.org,
	linux-input@...r.kernel.org, linux-kernel@...r.kernel.org,
	linux-usb@...r.kernel.org
Subject: Re: [PATCH 1/2] Revert "Revert "HID: Fix logitech-dj: missing Unifying
 device issue""

On 07/19/2013 10:38 AM, Joseph Salisbury wrote:
> On 07/18/2013 07:37 PM, Peter Hurley wrote:
>> On 07/18/2013 06:09 PM, Sarah Sharp wrote:
>>> On Thu, Jul 18, 2013 at 04:28:01PM -0400, Peter Hurley wrote:
>>>> [ +cc Sarah Sharp, linux-usb ]
>>>>
>>>> On 07/18/2013 09:21 AM, Nestor Lopez Casado wrote:
>>>>> This reverts commit 8af6c08830b1ae114d1a8b548b1f8b056e068887.
>>>>>
>>>>> This patch re-adds the workaround introduced by 596264082f10dd4
>>>>> which was reverted by 8af6c08830b1ae114.
>>>>>
>>>>> The original patch 596264 was needed to overcome a situation where
>>>>> the hid-core would drop incoming reports while probe() was being
>>>>> executed.
>>>>>
>>>>> This issue was solved by c849a6143bec520af which added
>>>>> hid_device_io_start() and hid_device_io_stop() that enable a specific
>>>>> hid driver to opt-in for input reports while its probe() is being
>>>>> executed.
>>>>>
>>>>> Commit a9dd22b730857347 modified hid-logitech-dj so as to use the
>>>>> functionality added to hid-core. Having done that, workaround 596264
>>>>> was no longer necessary and was reverted by 8af6c08.
>>>>>
>>>>> We now encounter a different problem that ends up 'again' thwarting
>>>>> the Unifying receiver enumeration. The problem is time and usb
>>>>> controller
>>>>> dependent. Ocasionally the reports sent to the usb receiver to start
>>>>> the paired devices enumeration fail with -EPIPE and the receiver never
>>>>> gets to enumerate the paired devices.
>>>>>
>>>>> With dcd9006b1b053c7b1c the problem was "hidden" as the call to the
>>>>> usb
>>>>> driver became asynchronous and none was catching the error from the
>>>>> failing URB.
>>>>>
>>>>> As the root cause for this failing SET_REPORT is not understood yet,
>>>>> -possibly a race on the usb controller drivers or a problem with the
>>>>> Unifying receiver- reintroducing this workaround solves the problem.
>>>>
>>>>
>>>> Before we revert to using the workaround, I'd like to suggest that
>>>> this new "hidden" problem may be an interaction with the xhci_hcd host
>>>> controller driver only.
>>>>
>>>> Looking at the related bug, the OP indicates the machine only has
>>>> USB3 ports. Additionally, comments #7, #100, and #104 of the original
>>>> bug report [1] add additional information that would seem to confirm
>>>> this suspicion.
>>>
>>> Question: does this USB device need a control transfer to reset its
>>> endpoints when the endpoints are not actually halted?  If so, yes, that
>>> is a known xHCI driver bug that needs to be fixed.  The xHCI host will
>>> not accept a Reset Endpoint command when the endpoints are not actually
>>> halted, but the USB core will send the control transfer to reset the
>>> endpoint.  That means the device and host toggles will be out of sync,
>>> and all messages will start to fail with -EPIPE.
>>>
>>> Can the OP capture a usbmon trace when the device starts failing?  That
>>> will reveal whether this actually is the issue.  dmesg output with
>>> CONFIG_USB_DEBUG and CONFIG_USB_XHCI_HCD_DEBUGGING turned on would also
>>> be helpful.
>>
>> Sarah,
>>
>> I forwarded your usbmon capture request to the OP in the bug report
>> (I don't have an email address for the reporter).
>>
>> As far as getting printk output from a custom kernel, I think that may
>> be beyond the reporter's capability. Perhaps one of the Ubuntu devs
>> triaging this bug could provide a test kernel for the OP with those
>> options on.
>>
>> Joseph, would you be willing to do that?
>
> Sure thing.  I'll build a kernel and request that the bug reporter
> collect usbmon data.

Thanks Joseph for building the test kernel and getting it to the reporter!

Sarah,

I've attached the dmesg capture supplied by the original reporter on
a 3.10 custom kernel w/ the kbuild options you requested.

It seems as if your initial suspicion is correct:

[   46.785490] xhci_hcd 0000:00:14.0: Endpoint 0x81 not halted, refusing to reset.
[   46.785493] xhci_hcd 0000:00:14.0: Endpoint 0x82 not halted, refusing to reset.
[   46.785496] xhci_hcd 0000:00:14.0: Endpoint 0x83 not halted, refusing to reset.
[   46.785952] xhci_hcd 0000:00:14.0: Waiting for status stage event

At this point, would you recommend proceeding with the workaround or
waiting for an xHCI bug fix?

Regards,
Peter Hurley

View attachment "dmesg.logitech_bug.reported_20130719" of type "text/plain" (81441 bytes)