linux-kernel - Dell XPS 13 9360: PM: Device 0000:39:00.0 failed to resume async: error -19

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Message-ID: <407332cd-c176-23b9-7e5f-76b27c9c7c06@molgen.mpg.de>
Date:   Mon, 29 Jun 2020 22:30:59 +0200
From:   Paul Menzel <pmenzel@...gen.mpg.de>
To:     Mathias Nyman <mathias.nyman@...el.com>
Cc:     USB list <linux-usb@...r.kernel.org>,
        LKML <linux-kernel@...r.kernel.org>,
        Mario Limonciello <mario.limonciello@...l.com>
Subject: Dell XPS 13 9360: PM: Device 0000:39:00.0 failed to resume async:
 error -19

Dear Linux folks,


On the Dell XPS 13 9360 with Ubuntu 20.04 LTS and Linux 
5.4.0-39-generic, testing suspend/resume with `sudo ./sleepgraph.py 
-config config/suspend.cfg -multi 50 15` the failure below happened *once*.

> [  535.034086] xhci_hcd 0000:39:00.0: calling pci_pm_resume+0x0/0xa0 @ 2584, parent: 0000:02:02.0
> [  535.034172] rtsx_pci 0000:3b:00.0: pci_pm_resume+0x0/0xa0 returned 0 after 988 usecs
> [  535.036252] mei_me 0000:00:16.0: pci_pm_resume+0x0/0xa0 returned 0 after 3253 usecs
> [  535.053868] xhci_hcd 0000:39:00.0: Refused to change power state, currently in D3
> [  535.053890] xhci_hcd 0000:39:00.0: Controller not ready at resume -19
> [  535.053891] xhci_hcd 0000:39:00.0: PCI post-resume error -19!
> [  535.053892] xhci_hcd 0000:39:00.0: HC died; cleaning up
> [  535.053907] PM: dpm_run_callback(): pci_pm_resume+0x0/0xa0 returns -19
> [  535.053910] xhci_hcd 0000:39:00.0: pci_pm_resume+0x0/0xa0 returned -19 after 19366 usecs
> [  535.053917] PM: Device 0000:39:00.0 failed to resume async: error -19

[…]

> [  535.992968] PM: Finishing wakeup.
> [  535.992972] OOM killer enabled.
> [  535.992973] Restarting tasks ... 
> [  535.992991] xhci_hcd 0000:39:00.0: remove, state 4
> [  535.993000] usb usb4: USB disconnect, device number 1
> [  535.993494] xhci_hcd 0000:39:00.0: USB bus 4 deregistered
> [  535.993509] xhci_hcd 0000:39:00.0: remove, state 4
> [  535.993515] usb usb3: USB disconnect, device number 1
> [  535.998941] done.
> [  536.002354] xhci_hcd 0000:39:00.0: Host halt failed, -19
> [  536.002357] xhci_hcd 0000:39:00.0: Host not accessible, reset failed.
> [  536.002443] xhci_hcd 0000:39:00.0: USB bus 3 deregistered
> [  536.158698] PM: suspend exit

Is that a Linux driver, or device/firmware problem?


Kind regards,

Paul

View attachment "Ixpees_mem_dmesg.txt" of type "text/plain" (83525 bytes)