linux-kernel - Re: hid-sensor-hub 001F:8087:0AC2.0002: timeout waiting for response from ISHTP device

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Message-ID: <8833ba2600208a05940943636a3bd8b6af6a9fe4.camel@linux.intel.com>
Date:   Thu, 12 May 2022 16:07:20 -0700
From:   srinivas pandruvada <srinivas.pandruvada@...ux.intel.com>
To:     Paul Menzel <pmenzel@...gen.mpg.de>,
        Jiri Kosina <jikos@...nel.org>, "Xu, Even" <even.xu@...el.com>,
        Zhang Lixu <lixu.zhang@...el.com>
Cc:     Benjamin Tissoires <benjamin.tissoires@...hat.com>,
        linux-input@...r.kernel.org, LKML <linux-kernel@...r.kernel.org>
Subject: Re: hid-sensor-hub 001F:8087:0AC2.0002: timeout waiting for
 response from ISHTP device

Hi Paul,

On Thu, 2022-05-12 at 17:01 +0200, Paul Menzel wrote:
> Dear Linux folks,
> 
> 
> On the Dell XPS 13 9310, firmware 2.2.0 04/06/2021, with Debian 
> sid/unstable, Linux 5.17.3 logs a lot of the messages below:
> 
>      timeout waiting for response from ISHTP device
> 
> Please find the output of `dmesg` attached.
> 
It seems that sensor FW is not responding after resume.


What is
# cat /sys/power/mem_sleep 


Thanks,
Srinivas

> 
> Kind regards,
> 
> Paul
> 
> 
> PS: Output of `lsusb` and `lspci -nn`:
> 
> ```
> $ lsusb
> Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 003 Device 003: ID 0bda:5517 Realtek Semiconductor Corp. 
> Integrated_Webcam_HD
> Bus 003 Device 017: ID 413c:301a Dell Computer Corp. Dell MS116
> Optical 
> Mouse
> Bus 003 Device 016: ID 06c4:c412 Bizlink International Corp. DELL
> DA300
> Bus 003 Device 015: ID 2109:2820 VIA Labs, Inc. VL820 Hub
> Bus 003 Device 002: ID 27c6:533c Shenzhen Goodix Technology Co.,Ltd. 
> FingerPrint
> Bus 003 Device 004: ID 8087:0026 Intel Corp. AX201 Bluetooth
> Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 012: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 
> Gigabit Ethernet Adapter
> Bus 002 Device 011: ID 2109:0820 VIA Labs, Inc. VL820 Hub
> Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> $ lspci -nn
> 00:00.0 Host bridge [0600]: Intel Corporation 11th Gen Core Processor
> Host Bridge/DRAM Registers [8086:9a14] (rev 01)
> 00:02.0 VGA compatible controller [0300]: Intel Corporation
> TigerLake-LP 
> GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
> 00:04.0 Signal processing controller [1180]: Intel Corporation 
> TigerLake-LP Dynamic Tuning Processor Participant [8086:9a03] (rev
> 01)
> 00:06.0 PCI bridge [0604]: Intel Corporation 11th Gen Core Processor 
> PCIe Controller [8086:9a09] (rev 01)
> 00:07.0 PCI bridge [0604]: Intel Corporation Tiger Lake-LP
> Thunderbolt 4 
> PCI Express Root Port #0 [8086:9a23] (rev 01)
> 00:07.2 PCI bridge [0604]: Intel Corporation Tiger Lake-LP
> Thunderbolt 4 
> PCI Express Root Port #2 [8086:9a27] (rev 01)
> 00:0a.0 Signal processing controller [1180]: Intel Corporation
> Tigerlake 
> Telemetry Aggregator Driver [8086:9a0d] (rev 01)
> 00:0d.0 USB controller [0c03]: Intel Corporation Tiger Lake-LP 
> Thunderbolt 4 USB Controller [8086:9a13] (rev 01)
> 00:0d.2 USB controller [0c03]: Intel Corporation Tiger Lake-LP 
> Thunderbolt 4 NHI #0 [8086:9a1b] (rev 01)
> 00:0d.3 USB controller [0c03]: Intel Corporation Tiger Lake-LP 
> Thunderbolt 4 NHI #1 [8086:9a1d] (rev 01)
> 00:12.0 Serial controller [0700]: Intel Corporation Tiger Lake-LP 
> Integrated Sensor Hub [8086:a0fc] (rev 20)
> 00:14.0 USB controller [0c03]: Intel Corporation Tiger Lake-LP USB
> 3.2 
> Gen 2x1 xHCI Host Controller [8086:a0ed] (rev 20)
> 00:14.2 RAM memory [0500]: Intel Corporation Tiger Lake-LP Shared
> SRAM 
> [8086:a0ef] (rev 20)
> 00:14.3 Network controller [0280]: Intel Corporation Wi-Fi 6 AX201 
> [8086:a0f0] (rev 20)
> 00:15.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP
> Serial IO I2C Controller #0 [8086:a0e8] (rev 20)
> 00:15.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP
> Serial IO I2C Controller #1 [8086:a0e9] (rev 20)
> 00:16.0 Communication controller [0780]: Intel Corporation Tiger
> Lake-LP 
> Management Engine Interface [8086:a0e0] (rev 20)
> 00:19.0 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP
> Serial IO I2C Controller #4 [8086:a0c5] (rev 20)
> 00:19.1 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP
> Serial IO I2C Controller #5 [8086:a0c6] (rev 20)
> 00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:a0b3] (rev
> 20)
> 00:1f.0 ISA bridge [0601]: Intel Corporation Tiger Lake-LP LPC 
> Controller [8086:a082] (rev 20)
> 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Tiger 
> Lake-LP Smart Sound Technology Audio Controller [8086:a0c8] (rev 20)
> 00:1f.4 SMBus [0c05]: Intel Corporation Tiger Lake-LP SMBus
> Controller 
> [8086:a0a3] (rev 20)
> 00:1f.5 Serial bus controller [0c80]: Intel Corporation Tiger Lake-LP
> SPI Controller [8086:a0a4] (rev 20)
> 01:00.0 Non-Volatile memory controller [0108]: Sandisk Corp WD Black 
> SN750 / PC SN730 NVMe SSD [15b7:5006]
> 72:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd.
> RTS5260 
> PCI Express Card Reader [10ec:5260] (rev 01)
> ```


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