linux-kernel - Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues"

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Date:   Sat, 1 Oct 2022 11:21:08 +0000
From:   "Artem S. Tashkinov" <aros@....com>
To:     Thorsten Leemhuis <linux@...mhuis.info>,
        Greg KH <gregkh@...uxfoundation.org>
Cc:     Konstantin Ryabitsev <konstantin@...uxfoundation.org>,
        workflows@...r.kernel.org, LKML <linux-kernel@...r.kernel.org>,
        Linus Torvalds <torvalds@...ux-foundation.org>,
        "regressions@...ts.linux.dev" <regressions@...ts.linux.dev>,
        ksummit@...ts.linux.dev
Subject: Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla
 blues"



On 10/1/22 10:57, Thorsten Leemhuis wrote:
> On 01.10.22 12:47, Artem S. Tashkinov wrote:
>> On 10/1/22 10:39, Greg KH wrote:
>>> On Sat, Oct 01, 2022 at 10:30:22AM +0000, Artem S. Tashkinov wrote:
>
>>>> I have a 20+ years experience in IT and some kernel issues are just
>>>> baffling in terms of trying to understand what to do about them.
>>>>
>>>> Here's an example: https://bugzilla.kernel.org/show_bug.cgi?id=216274
>>>>
>>>> What should I do about that? Who's responsible for this? Who should I
>>>> CC?
>>>
>>> Input subsystem.
>>
>> It's great you've replied immediately, what about hundreds or even
>> thousands of other bug reports where people have no clue who has to be
>> CC'ed?
>
> Quoting from https://docs.kernel.org/admin-guide/reporting-issues.html:
>
> "[...] try your best guess which kernel part might be causing the issue.
> Check the MAINTAINERS file [...] In case tricks like these don’t bring
> you any further, try to search the internet on how to narrow down the
> driver or subsystem in question. And if you are unsure which it is: just
> try your best guess, somebody will help you if you guessed poorly. [...]"
>
> HTH, Ciao, Thorsten

Absolute most people:

* Will never read this document
* Will not be able to "search the internet on how to narrow down the
driver or subsystem in question"

Lastly "unsure which it is: just try your best guess, somebody will help
you if you guessed poorly", so send a message to LKML and hope someone
will reply? This generally does not work. LKML is such a high volume
mailing list, individual messages get lost right away.

Regards,
Artem