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Message-ID: <200405111752.i4BHqcJp023057@turing-police.cc.vt.edu>
From: Valdis.Kletnieks at vt.edu (Valdis.Kletnieks@...edu)
Subject: Calcuating Loss 

On Tue, 11 May 2004 08:37:30 PDT, Harlan Carvey said:
> Two words..."testing process".  What happened to that?
>  Don't tell me you're installing patches directly to
> production systems...

And three words in return: "time till worm".

We're fast approaching the point where a site can't do anything resembling a
reasonable testing process and complete it before the worm arrives.  You can
buy yourself *some* time if you start advertising that your jobs will require
second and third shift work the second week of every month.....

And remember - it's not just sysadmins.  You'll need to involve the application
support and programming staff, and quite possibly end users as well (more than
once, we've had stuff that checked out OK in our internal tests, but a user
managed to kill it on Test Sunday).

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