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Date: Tue Jan 17 20:09:17 2006
From: yboily at gmail.com (Yvan Boily)
Subject: Secure Delete for Windows

Now for the lesson on business communication:

1. Dealing with open source proponents:
> also not everyone posts their source so what is your fucking problem?!

2. Elliciting positive feedback:
> my god if you dont have anything usefull to say, then
> why dont you stfu.

3. Commenting on community members**:
> it seems suddenly after this n3td0rk shit, everyone starts
> his own little flame wars over nothing

Remember! Swearing at your customers shows them who's boss!

---

I guess you only consider orders useful.  I wonder how you respond to
complaints about bugs?

Just a note; if you are going to market your product to people try to
avoid making a negative impression!  And certainly, reply to people
individually as you will, but if you are going to blast someone then
do it privately.  I know this is not really my nature, but then again,
I am not marketing products!

** this is not an endorsement or support of any community members, but
rather an observation that it is typical business practice to treat
even the most annoying potential customer with respect.

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