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Date: Tue, 13 May 2008 23:28:32 +0200 From: Niels <zorglub_olsen@...mail.com> To: linux-kernel@...r.kernel.org Subject: Re: WD doesn`t use disks with Linux - was Re: Re:Western Digital GreenPower drives and Linux On Tuesday 13 May 2008 23:00, Roland wrote: >>BTW, WD's tech support has gone silent so chances for an easier solution >>are not so great. >> >>Tvrtko > > I`ve got a real funky response from WD support today, i`d like to share > here. > This is just too weird.... > > After asking if they could give a comment if the problem with the high > Load_Cycle_Count may be an issue of their drives or an issue of Linux i > got: > > ------ > Dear...... > The problem is, that we actually don`t use the disks with Linux. I´m sorry > that i cannot send further information to you. > > Sincery yours > <insert support employee name here> > Western Digital Service and Support > ------ > (translated from german) > > > > > So, WD sells enterprise SATA disks, optimizied for 24/7 & Raid array > usage, but they don`t seem to actually test them with Linux or at least > are not able to "support" Linux usage....... > > Ridicuous! > [snip rest] WD has certainly lost me and my company as customers with this attitude. //Niels -- To unsubscribe from this list: send the line "unsubscribe linux-kernel" in the body of a message to majordomo@...r.kernel.org More majordomo info at http://vger.kernel.org/majordomo-info.html Please read the FAQ at http://www.tux.org/lkml/
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