netdev - Re: bnxt: card intermittently hanging and dropping link

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Message-ID: <CACKFLin2Z22FMzvGnJB8_ZOOp-_8qpgU98yqYKmjnteZZaiGmg@mail.gmail.com>
Date:   Thu, 16 Aug 2018 19:37:56 -0700
From:   Michael Chan <michael.chan@...adcom.com>
To:     Daniel Axtens <dja@...ens.net>,
        Ashwin Thiagarajan <ashwin.thiagarajan@...adcom.com>,
        Carl Tung <carl.tung@...adcom.com>
Cc:     Netdev <netdev@...r.kernel.org>, jay.vosburgh@...onical.com
Subject: Re: bnxt: card intermittently hanging and dropping link

On Thu, Aug 16, 2018 at 2:09 AM, Daniel Axtens <dja@...ens.net> wrote:
> Hi Michael,
>
>> The main issue is the TX timeout.
>> .....
>>
>>> [ 2682.911693] bnxt_en 0000:3b:00.0 eth4: TX timeout detected, starting reset task!
>>> [ 2683.782496] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51
>>> [ 2683.783061] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1
>>> [ 2684.634557] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51
>>> [ 2684.635120] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1
>>
>> and it is not recovering.
>>
>> Please provide ethtool -i eth4 which will show the firmware version on
>> the NIC.  Let's see if the firmware is too old.
>
> driver: bnxt_en
> version: 1.8.0
> firmware-version: 20.6.151.0/pkg 20.06.05.11

I believe the firmware should be updated.  My colleague will contact
you on how to proceed.

Thanks.