netdev - Re: bnxt: card intermittently hanging and dropping link

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Message-ID: <87in4656yx.fsf@linkitivity.dja.id.au>
Date:   Mon, 20 Aug 2018 08:25:58 +1000
From:   Daniel Axtens <dja@...ens.net>
To:     Michael Chan <michael.chan@...adcom.com>,
        Ashwin Thiagarajan <ashwin.thiagarajan@...adcom.com>,
        Carl Tung <carl.tung@...adcom.com>
Cc:     Netdev <netdev@...r.kernel.org>, jay.vosburgh@...onical.com
Subject: Re: bnxt: card intermittently hanging and dropping link

Hi Michael,

>>> The main issue is the TX timeout.
>>> .....
>>>
>>>> [ 2682.911693] bnxt_en 0000:3b:00.0 eth4: TX timeout detected, starting reset task!
>>>> [ 2683.782496] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51
>>>> [ 2683.783061] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1
>>>> [ 2684.634557] bnxt_en 0000:3b:00.0 eth4: Resp cmpl intr err msg: 0x51
>>>> [ 2684.635120] bnxt_en 0000:3b:00.0 eth4: hwrm_ring_free tx failed. rc:-1
>>>
>>> and it is not recovering.
>>>
>>> Please provide ethtool -i eth4 which will show the firmware version on
>>> the NIC.  Let's see if the firmware is too old.
>>
>> driver: bnxt_en
>> version: 1.8.0
>> firmware-version: 20.6.151.0/pkg 20.06.05.11
>
> I believe the firmware should be updated.  My colleague will contact
> you on how to proceed.

Thank you very much, I'll follow up with them off-list.

Regards,
Daniel