netdev - RE: [E1000-devel] e1000e 0000:00:19.0 eth0: Hardware Error

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Message-ID: <2B0E3F215D1AB84DA946C8BEE234CCC9370D484B@ORSMSX101.amr.corp.intel.com>
Date:	Thu, 10 Apr 2014 15:45:41 +0000
From:	"Ertman, DavidX M" <davidx.m.ertman@...el.com>
To:	"Fujinaka, Todd" <todd.fujinaka@...el.com>,
	Borislav Petkov <bp@...en8.de>,
	"e1000-devel@...ts.sourceforge.net" 
	<e1000-devel@...ts.sourceforge.net>
CC:	"netdev@...r.kernel.org" <netdev@...r.kernel.org>,
	lkml <linux-kernel@...r.kernel.org>
Subject: RE: [E1000-devel] e1000e 0000:00:19.0 eth0: Hardware Error

> -----Original Message-----
> From: Fujinaka, Todd [mailto:todd.fujinaka@...el.com]
> Sent: Thursday, April 10, 2014 7:59 AM
> To: Borislav Petkov; e1000-devel@...ts.sourceforge.net
> Cc: netdev@...r.kernel.org; lkml
> Subject: Re: [E1000-devel] e1000e 0000:00:19.0 eth0: Hardware Error
> 
> We also need to know what part you're using. "lspci | grep Ethernet" should
> narrow that down.
> 
> Thanks.
> 
> Todd Fujinaka
> Software Application Engineer
> Networking Division (ND)
> Intel Corporation
> todd.fujinaka@...el.com
> (503) 712-4565
> 
> -----Original Message-----
> From: Borislav Petkov [mailto:bp@...en8.de]
> Sent: Thursday, April 10, 2014 5:00 AM
> To: e1000-devel@...ts.sourceforge.net
> Cc: netdev@...r.kernel.org; lkml
> Subject: [E1000-devel] e1000e 0000:00:19.0 eth0: Hardware Error
> 
> Hi guys,
> 
> I started getting those sporadic
> 
> [133178.640890] e1000e 0000:00:19.0 eth0: Hardware Error [133179.293148]
> e1000e 0000:00:19.0: irq 45 for MSI/MSI-X [133179.394226] e1000e
> 0000:00:19.0: irq 45 for MSI/MSI-X [133179.397200] IPv6:
> ADDRCONF(NETDEV_UP): eth0: link is not ready [133181.338258] e1000e
> 0000:00:19.0 eth0: Hardware Error [133182.077209]
> pci_pm_runtime_suspend(): e1000_runtime_suspend+0x0/0x40 [e1000e]
> returns -2
> 
> messages with 3.14 and I haven't had them before. After this, I do
> 
> rmmod e1000e && modprobe e1000e
> 
> and I get:
> 
> [133221.891555] e1000e 0000:00:19.0 eth0: removed PHC [133228.181552]
> e1000e: Intel(R) PRO/1000 Network Driver - 2.3.2-k [133228.181562] e1000e:
> Copyright(c) 1999 - 2013 Intel Corporation.
> [133228.182241] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set
> to dynamic conservative mode [133228.182332] e1000e 0000:00:19.0: irq 45
> for MSI/MSI-X [133229.009837] e1000e: probe of 0000:00:19.0 failed with
> error -2
> 
> 	^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> 
> [133307.107217] e1000e: Intel(R) PRO/1000 Network Driver - 2.3.2-k
> [133307.107228] e1000e: Copyright(c) 1999 - 2013 Intel Corporation.
> [133307.107814] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set
> to dynamic conservative mode [133307.107959] e1000e 0000:00:19.0: irq 45
> for MSI/MSI-X [133307.935921] e1000e: probe of 0000:00:19.0 failed with
> error -2
> 
> ...
> 
> [133841.361905] e1000e: Intel(R) PRO/1000 Network Driver - 2.3.2-k
> [133841.361914] e1000e: Copyright(c) 1999 - 2013 Intel Corporation.
> [133841.362451] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set
> to dynamic conservative mode [133841.362520] e1000e 0000:00:19.0: irq 45
> for MSI/MSI-X [133842.192710] e1000e: probe of 0000:00:19.0 failed with
> error -2
> 
> each time I try and eth0 is dead. Only a reboot helps, I've come to find out so
> far.
> 
> Any ideas?
> 
> --
> Regards/Gruss,
>     Boris.
> 
> Sent from a fat crate under my desk. Formatting is fine.
> --
> 
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> _______________________________________________
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> https://lists.sourceforge.net/lists/listinfo/e1000-devel
> To learn more about Intel&#174; Ethernet, visit
> http://communities.intel.com/community/wired
> 
> ------------------------------------------------------------------------------
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> Dominate Development with Jenkins Continuous Integration
> Continuously Automate Build, Test & Deployment
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> _______________________________________________
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> https://lists.sourceforge.net/lists/listinfo/e1000-devel
> To learn more about Intel&#174; Ethernet, visit
> http://communities.intel.com/community/wired

Could you also provide some information about the configuration of the system when this happens?  
Do you have Runtime Power Management configured in the kernel and enabled? (echo auto > /sys/devices/pci0000\:00/0000\:00\:19.0/power/control)
Is the network cable in and link is up?  Is anything happening to the link partner (going up and down, connecting and disconnecting)?  

Thanks,

Dave Ertman
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